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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tanya Avrutina

August 15, 2025

5  out of  5
rating by Tanya Avrutina
"I am a customer of State Farm over 8 years.. Very satisfited with their service. Especially would like to recomend Irina Bakman- an agent who is always reachable, which is very important for me. I trust their agency and would like to continue business with them. Great team! Thanks!"
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Sanema Gorodetsky

August 15, 2025

5  out of  5
rating by Sanema Gorodetsky
"Irina Bakman is extremely knowledgeable and always very helpful, assisting with insurance quickly and efficiently. Not only Irina, but the entire office is professional, responsive, and a pleasure to work with. Highly recommend their services for both auto and home insurance."
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UbiFi Support

August 14, 2025

5  out of  5
rating by UbiFi Support
"I’ve had an excellent experience with Irina and the entire team at Andy Niebur - State Farm Insurance Agency. They’re always professional, friendly, and quick to respond whenever I have a question or need help with my policy. They take the time to explain coverage options clearly and make sure I’m getting the best value. It’s reassuring to know I have a local team I can trust who truly cares about their clients. Highly recommend!"
We responded:
"Thanks you! It has been great working with you as well."
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Yuliya Fridman

August 14, 2025

5  out of  5
rating by Yuliya Fridman
"Love being State Farm customer at Andy Niebur's office! My agent Natalya is awesome, she is always helping with choosing right coverage and providing assistance with any problems I ever have ✨️"
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Aristotle Smith (JP)

August 14, 2025

5  out of  5
rating by Aristotle Smith (JP)
"Updated 8/14/25 Andy N is also 5 stars Ms. Irena Bakman did a masterful job of updating and improving my coverage with The Niebur Agency. She has reconfirmed not only the merits of my long-standing coverage with St. Farm and most importantly, the value of working in an Agency / Office that understands and practices true Customer Service. I recommend Irena and her colleagues at Niebur for those who appreciate the oft-underlooked precept that robust Insurance coverage merits the cost in our increasingly litigious Society. Thank you - Mr. JP Garrett"
We responded:
"Thank you for the kind words JP!! "
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Артык Рысбаева

August 11, 2025

5  out of  5
rating by Артык Рысбаева
"Hi everybody! I would like to express my deepest gratitude to the entire State Farm team for their professionalism, attentiveness, and excellent customer service! Everyone is very polite and always ready to help. I especially want to recognize Natalia – she is truly amazing! Natalia helped us understand all the details, answered all our questions, and made the insurance process easy and stress-free. Thank you so much for your care and outstanding work! 🌟🌟🌟🌟🌟 Sincerely, Artyk Rysbayeva and Rashit Ashirov"
We responded:
"Thank you so much for the wonderful review! Yes, Natalya has been with our office since day 1 and loves to help everyone with any questions they might have! "
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Sergii Naumenko

August 7, 2025

5  out of  5
rating by Sergii Naumenko
"The best service ever, Ira all the time on time and help me with all my problems."
We responded:
"Thank you Sergii for the kind words! Yes Irina is the best! "
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Rosalie Devivo

July 15, 2025

5  out of  5
rating by Rosalie Devivo
"I have been with Andy Niebur State farm for a very very long time all the people there are soooo friendly and professional they always take care of whatever I may need."
We responded:
"Thank you Rosalie! We always enjoy talking to you! "
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Vladimir Lipkin

May 5, 2025

5  out of  5
rating by Vladimir Lipkin
"Professional team. Thanks"
We responded:
"Thank you Vladimir! Glad we can help you! "
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Kashish Singhal

April 3, 2025

5  out of  5
rating by Kashish Singhal
"Chatted with one of their agents - Chelsea. And she went above and beyond to help me on my case. Really appreciate it."
We responded:
"Thank you for the kind words! Yes Chelsea is the best! Glad she could help. :)"
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Eddie Chacon

January 30, 2025

5  out of  5
rating by Eddie Chacon
"TEAM DID A GREAT JOB.!!!"
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Erica Hughes

January 25, 2025

5  out of  5
rating by Erica Hughes
"This is a great agency. Trusty and reliable customer service, fantastic communication, and very friendly. Thanks team!"
We responded:
"Thanks Erica! Glad we were able to help you! "
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Devin Murphy

December 24, 2024

5  out of  5
rating by Devin Murphy
"Thanks Andy for all your help. Your team was fantastic."
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Mark Wang

December 24, 2024

5  out of  5
rating by Mark Wang
"Just a fantastic team and really went above and beyond to help me out."
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Chris Medina

December 23, 2024

5  out of  5
rating by Chris Medina
"Andy and his team were easy to work with. Great service!"
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Shone 28

December 23, 2024

1  out of  5
rating by Shone 28
"No good business people"
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Rudy Reyes

December 21, 2024

1  out of  5
rating by Rudy Reyes
"Unreliable people I would not recommend at all!"
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Harry Garibovic

December 21, 2024

1  out of  5
rating by Harry Garibovic
"Should stay away from this office, the worst experience ever,,,,,"
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Gabriel Vargas

December 21, 2024

1  out of  5
rating by Gabriel Vargas
"Statefarm over price"
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Roshen George

December 21, 2024

1  out of  5
rating by Roshen George
"Horrible agency!"
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Ma Nk

December 21, 2024

1  out of  5
rating by Ma Nk
"Unprofessional"
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Elevate Plumbing

October 13, 2024

5  out of  5
rating by Elevate Plumbing
"I’ve been with Andy Neibur State Farm for several years now, and I couldn’t be more satisfied with the service I’ve received. From day one, their agents have been friendly, professional, and incredibly helpful in explaining the coverage options available. They worked with me to tailor my home and auto insurance policies to fit my needs, ensuring I was protected without feeling like I was overpaying. Whenever I’ve had questions or needed to make changes, the process has been smooth and quick. Overall, State Farm offers competitive rates, but it’s the customer service and peace of mind that really stand out for me. I would definitely recommend State Farm to anyone looking for a dependable and customer-focused insurance provider!"
We responded:
"Thank you for the kind words David! Glad you are happy! "
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Anna Lykholap

February 9, 2024

5  out of  5
rating by Anna Lykholap
"We had an issue getting paid out for an accident that wasn’t our fault. We ended up contacting Andy who kept us updated, checked in with the claim department frequently and had our issue resolved quickly. Thank you for the great service!"
We responded:
"That’s what we are here for! Thanks Anna! "
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Steven T

November 7, 2023

5  out of  5
rating by Steven T
"Andy is personable and efficient. Hope to have a long relationship with his agency!"
We responded:
"Thanks Steven! Glad we can help! 😎"
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Alice Novak

October 28, 2023

5  out of  5
rating by Alice Novak
"Working with Andy was an absolute pleasure. His knowledge made the entire process seamless. Andy patiently guided me through various policy options, explaining each detail with clarity - which was really important for us. We will definitely be working with him for our all futures transactions!"
We responded:
"Thank you so much for the kind words Alice! "