Reviews
State Farm® Agent Andy Niebur
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Polina Golubeva
November 7, 2026
"I am with State Farm already a few years. Always work with Irina, she is a great specialist and very good person. Thank you Irina ❤️"
"Thank you so much for the 5 stars, Polina! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
George Buadze
November 5, 2026
"Irina!!
I have been with her for a decade almost and i cannot put in words how amazing she is.
The whole agency is awesome. They are always easy to reach and never a single issue with them. Especially Irina she is the Queen all i can say."
"George, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Александр
November 4, 2026
"I had a great experience working with Irina! She was very professional, friendly, and helpful throughout the entire insurance process. She explained everything clearly, answered all my questions, and helped me find the right insurance option. Excellent customer service and a pleasure to work with. Highly recommend Irina to anyone looking for insurance!"
"Thanks so much for the amazing review, Александр! We really appreciate your support here in Riverwoods. Just reach out anytime if you need us - we’re here for you. "
Слава Сурник
October 29, 2026
"Absolutely Outstanding Service!
I cannot say enough wonderful things about Irina Bakman! She is truly an exceptional insurance agent, and I am beyond grateful for her outstanding service!
Irina is incredibly professional, knowledgeable, trustworthy, and genuinely dedicated to her clients. She always goes above and beyond to make sure I have the best car insurance coverage at the most competitive price. She takes the time to explain every detail, patiently answers all my questions, and makes the entire process smooth, simple, and stress-free.
What makes Irina truly special is how much she genuinely cares about her clients. She treats you like a person, not just another policy number. Her honesty, kindness, attention to detail, and commitment to excellence are second to none.
Finding an insurance agent you can completely trust is priceless, and I feel incredibly fortunate to have Irina Bakman on my side.
If you’re looking for the absolute best insurance agent, look no further than Irina Bakman! I wholeheartedly recommend her to everyone!
Thank you, Irina, for your exceptional service and dedication! You deserve more than five stars! ⭐⭐⭐⭐⭐"
"Thank you for the kind words! Glad Irina could help you! "
Victor Dobroviceanu
August 7, 2026
"I can’t recommend Irina enough! From the moment I started working with her, she made me feel like more than just another customer. She took the time to understand my needs, answered every question with patience, and made sure I had the best coverage for my situation without ever making me feel pressured. Irina is incredibly professional, knowledgeable, honest, and always quick to respond whenever I need help. It’s clear that she genuinely cares about her clients and goes above and beyond to provide exceptional service. Having someone you can truly trust with something as important as insurance gives you real peace of mind. Thank you, Irina, for your dedication, kindness, and outstanding support. I’m so grateful for everything you’ve done, and I highly recommend you to anyone looking for an insurance agent who truly puts her clients first. You are simply the best!"
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Olga Krokhina
August 7, 2026
"Very nice and honest personality with costumer. You will get all the answers for your insurance."
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Dominique November
August 6, 2026
"The best"
"Thank you so much for the 5-star rating, Dominique! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Andy Niebur "
Rostyslav Zadvornyi
August 6, 2026
"⭐⭐⭐⭐⭐
I had a great experience working with Natalya Zaretsky State Farm agent. They were professional, knowledgeable, and always available to answer my questions. The entire process was smooth and stress-free, and they helped me find the best coverage for my needs at a great price. I highly recommend them to anyone looking for reliable and honest insurance service."
"Rostyslav, thank you for the fantastic review! We’re always here to support you with your insurance needs in Riverwoods. "
Богдан Кордяк
August 6, 2026
"The best place to get an insurance policy. Very happy about it."
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Богдан Каяфа
August 6, 2026
"One of the best places to get an insurance. Very nice and helpful workers. Also all of them are bioengineers, best Andy. Natalya one of the best person whom I met"
"Богдан, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Valeriy Gerovoy
July 16, 2026
"THANK YOU FOR MANY YEARS OF OUTSTANDING SERVICE!"
"Thank you Valeriy!!! "
Oleg Chernenko
May 21, 2026
"All the required information Anna collected over the phone and I only had to come in to pick up trackers that will offer additional discount. Thank you so much!"
"Glad you had a very smooth experience Oleg!"
Iuliia Pachaeva
May 21, 2026
"We would like to thank the Andy Niebur State Farm team, and especially Anna Glavatsky, for helping us with our home, auto, and life insurance policies.
Anna was always available, answered all of our questions in detail, and helped us understand every part of the process. It was especially important for us that she explained everything in Russian, which gave us peace of mind and confidence that we fully understood all the documents and coverage details.
We truly appreciated how attentive, patient, and caring she was throughout the entire process. We never felt pressured — instead, she genuinely helped us choose the best options for our family’s situation.
Thank you so much to Anna and the entire Andy Niebur State Farm team for your professionalism, support, and kindness. Highly recommend!"
"Thank you for the Kind words! "
Mariya N
May 21, 2026
"I’ve had a great experience with Andy’s office!
Our agent Irina Bakman is always very timely, responsive, and helpful whenever I have questions or need assistance.
The staff is professional, friendly, and truly cares about their clients. It’s reassuring to know I can rely on them for quick support and excellent customer service. Highly recommend!"
"Thank you Mariya! Yes Irina is the best and will always help you! "
Steve Fialko
March 31, 2026
"I have been with Anna Glavatsky as my insurance agent for well over a decade. She truly understands the coverages I need and offers suggestions to help reduce costs. When I had a claim, she helped direct me and I had no issues. I highly recommend Anna and Andy!"
"Thank you Steve for having your trust in us! "
Ziyoda Olimova
February 17, 2026
"I have been enjoying Andy's team service for 3 years,
Irina Bakman is the best! She does a professional work, resolves anything in one click! Responds in seconds.
Many many thenks to this team!"
"Thank you Ziyoda!"
Валерий Трус
February 16, 2026
"Хочу выразить огромную благодарность Natalya Zaretsky , которая уже долгое время , помогает мне быстро и профессионально решать вопросы с моей страховкой."
"Thank you!! "
Dmytro Haiok
February 2, 2026
"Great experience with Andy Niebur and the State Farm team. Very professional, responsive, and easy to work with. They took the time to explain everything clearly and helped find the best bundled options, allowing me to get excellent coverage at discounted rates. The whole process was smooth and stress-free. Highly recommend this office!"
"Great to hear Dmytro! Thank you for the compliments! "
iryna bashniak
December 23, 2025
"Best cervices, very nice people and very professional. Big thank you to Natalya Zaretsky for her help and assistance."
"Thank you Iryna for the kind words!
"
AdvoKate Partners LLC
November 13, 2025
"I had an excellent experience working with Anna. She went above and beyond to help me find the best insurance options, answered all my questions, and made everything simple and clear. Her professionalism, patience, and genuine care really stand out. I’m so grateful for her help and highly recommend her to anyone who needs a reliable insurance agent."
"Thank you so much for letting us know! Very happy she was able to help you. "
Countryside Dental
November 10, 2025
"Irina has been extremely helpful with all our needs. She is really the best. Highly recommend!"
"Thank you! Yes Irina is the BEST! Not sure what we would do without her!"
Yevgeniya Sevbo
November 7, 2025
"Had a great experience working with Anna. Very knowledgeable and helpful. Highly recommend this agent."
"Thank you Yevgeniya for letting us know Anna was able to help you. Call us if you need anything else!"
Katerina Moskaleva
November 7, 2025
"Excellent service! Anna made the insurance process simple and stress-free. Highly recommend!"
"Thank you Katerina! Glad Anna was able to help you. Let us know if you need anything else!"
gt nolimit
October 9, 2025
"I had an absolutely amazing experience working with Anna! She went above and beyond to find the best coverage options for my needs while making the whole process quick, clear, and stress-free. Her professionalism, knowledge, and genuine care really stood out — she took the time to explain every detail, answer all my questions, and ensure I was confident in my policy choices."
"Thank you for the kind words! Yes Anna is amazing. Let us know if you need anything else. :) "
Solomiia Serediuk
October 8, 2025
"We worked with Natalya and were very pleased with her professionalism and efficiency. Everything was completed promptly and accurately. We sincerely recommend her and truly appreciate her great work!"
"Thank you for the kind words! Yes Natalya is great. Glad she could help you!"